Contact (Williams, 1978): Troubleshooting and System 4 Replacement Boards
Is your Contact by Williams resets when the flippers are activated, has fading displays, a locked MPU, or tired power connectors? These symptoms are typical of Williams System 4 pinball machines whose original boards (MPU, driver, power supply) are now over 40 years old. The good news: the WillFA7 replacement board, Plug & Play and battery-free, brings your machine back to life.
Contact (Williams, 1978): Overview
Released in 1978, Contact is a representative title of Williams' first solid-state generation.
- Manufacturer: Williams
- Year: 1978
- Electronic system: Williams System 4
- Type: solid state
- Theme: communication
Common Issues (System 4)
On Williams System 3 to 7 pinball machines, recurring failures stem from aging: leaking NiCad battery on the MPU (corrosion — the #1 cause of dead boards), worn 40-pin MPU-to-driver connector (the single most common failure point), resets/reboots from 5V drops (power headers and connectors need re-soldering), tired power supply capacitors, displays with missing segments, and solenoid fuse blowing (stuck slingshot or pop bumper).
Contact-Specific Issues (Forum Reports)
- Reset when the flippers are activated: typically a too-low 5V (measured as low as 4.74V); resoldering the 5V connector on the power supply restores ~4.96V and the game works.
- Weak displays / digits fading out: a frequent connection problem on System 4; clean and reseat the connectors.
- Locked MPU: only the GI (general illumination) lights up and the game won't start.
- Power-supply connectors to rework: tired headers, cracked solder joints.
- NiCad battery on the MPU: corrosion that must absolutely be neutralized.
Compatible Replacement Boards for Contact
- WillFA7 — 2-in-1 board (MPU + Driver) compatible with System 3 to 7 (System 4 included).
The WillFA7 replaces the original MPU and driver board (startup, logic resets, solenoid control, battery-free memory) and eliminates the fragile 40-pin ribbon cable. Purely power-supply issues (5V/12V, capacitors, power connectors) and the sound board are addressed separately; our support team can guide you.
Installation is Plug & Play, battery-free, with tutorials and free support. Contact us.
FAQ — Contact Williams
My Contact resets when I hit the flippers.
Usually a too-low 5V (as low as 4.74V). Resolder the 5V connector on the power supply to restore ~4.96V. The WillFA7 replaces MPU and driver, battery-free.
Only my general illumination works.
A locked MPU. Check the power supply fuse holder and voltages; the WillFA7 replaces the MPU and driver.
Do I need to keep the original battery?
No. The WillFA7 runs without a battery and eliminates the #1 cause of corrosion on System 4 machines.
How long does installation take?
Installation is Plug & Play: just a few minutes, no soldering required, with tutorials and free support.
Does a battery-free board retain settings and high scores?
Yes. Modern replacement boards use NVRAM: no battery, no corrosion, and settings are preserved when powered off.
Step-by-Step Diagnostics
- With power off, visual inspection: look for any signs of battery leakage or corrosion on the MPU of your Contact; remove the NiCad battery if still present.
- Power supply: check the 5V rail and fuses; re-solder power supply headers and MPU headers if voltage drops or the game resets.
- Connectors: re-pin oxidized Molex connectors, especially the MPU-to-driver connection.
- Solenoids: check solenoid fuses and switches (stuck slingshot) before powering back on.
- Displays: never connect or disconnect a display while powered on; test with a known good display.
- Final test: verify startup, credits, solenoids, and displays; remember the WillFA7 replaces MPU + driver. If needed, contact free support.
Useful Guides
- How much does pinball machine repair cost? A price guide
- How much is my pinball machine worth? Value and estimation
- Pinball machine leg sizes: the complete guide
- Which board for a Williams System 3 to 7?
See Also
- Disco Fever (Williams, 1978)
- World Cup (Williams, 1978)
- Lucky Seven (Williams, 1978)
- Phoenix (Williams, 1978)
